Refund policy

Our return policy is one word Satisfaction. We want you to be totally satisfied with our craft products.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like our digital download/PDF products,  If you cannot download our digital product then order our patterns by mail product instead.  Please get in touch if you have questions or concerns about your specific item.

You can always contact us for any questions at christina@plastic-canvas-kits.com.